Thursday, October 10, 2013

Resolving Problems With Saving Appointments In Outlook

The Microsoft Outlook is an efficient email client that a large number of computer users use to carry out a variety of tasks. It is highly functional and has helpful features like calendars, journals, address book and so on. However, users will be at the receiving end when Outlook malfunctions and does not work properly. Corrupted files are one of the culprits that cause the Outlook to go haywire. The problem with Outlook prevents you from being able to save appointments and other important tasks.
So the problems with Outlook have to be fixed in order to maintain the proper functioning. To resolve the problem, you have to follow the below provided Microsoft tech support guidelines.

  • You have to click on the Start button that is present in the extreme bottom left of the taskbar. When you click the Start button, the Start menu will appear. From here, you will have to choose the Run command.
  • In the Run command box, you have to enter adsiedit.msc in the field provided and you have to tap the OK button in order to run the program.
  • When you run the program, the ADSIEDIT window will open before you and you have to select DOMAINS in order to expand it. You also have to expand dc=domain,dc=com and the OU of the Outlook user that the issue is causing problems.
  • The CN=Full name of the user, has to be right clicked and from the options that is present, you need to choose Properties.
  • From the attributes list, you have to select legacyExchangeDN and choose the Edit option.
  • You have to check if the value is /o=OrganizationName/ou=First Administrative Group/cn=Recipients/cn=username. The missing /cn before the username is the culprit that causes the error of not being able to save your appointment.
  • You need to select OK and choose OK again in order to exit from the ADSIEDIT window.
  • Now in order to check whether you can successfully save appointments, you have to open Outlook and try to save an appointment. If it is successful, then your problems are solved.
It is always essential to keep your system free from viruses and other spyware as they may cause your Outlook files to be corrupt or malfunction. By following these Microsoft tech support guidelines promptly, you can resolve your Outlook problems quick.

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