Monday, June 24, 2013

Solve Issues Related To Optical Mouse

Today you get different types of computer mice from the conventional mechanical mouse to the ultra-modern cordless 3-D mouse. Optical mouse, Bluetooth mouse, infrared mouse and trackball mouse are a few of them. Though all these basically deliver the same purpose, the working principle is what makes the difference. Mechanical mouse is almost obsolete as it is more prone to malfunctioning and faults.

Here we will be discussing more about the optical mouse and its various troubleshooting methods
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What is an Optical Mouse?

An optical mouse is actually a pointing device that’s used for controlling the movement of the computer’s pointer. It works in the same way as a mouse ball. The main difference between using an optical mouse instead of mouse ball regards its precision. It makes use of an LED sensor to detect tabletop movements and then sends off that information to the computer for merry-munching. An optical mouse provides you with precise movements and a better control. Like any other hardware, there are instances where your optical mouse can encounter some issues. Here I’m discussing some tips that will assist you to correct the Microsoft problems related to Optical Mice.

Regarding Port

An optical mouse, whether it is wired or wireless, is usually connected to the computer through ports. The connecting port may be USB or PS2, and that too, depends on the mouse you’re using. If your machine is having a port that is damaged, then your system won’t recognize the device, and will not be able to connect to the computer. In this scenario, you can connect your mouse to another port. This will likely solve this issue.

Regarding the Drivers

For connecting any external devices to your laptop, it requires proper drivers. Otherwise the devices won’t work on your machine. So for the proper working of an Optical mouse, you should install appropriate drivers for it. If you are using an outdated driver, it’s better to update it by going to the Microsoft website.

Regarding the System

For the proper working of Optical mice, your system should have a functioning port and current drivers, and the mouse you are using should be compatible with your computer. If your mouse is not working with your computer, try to connect this to another computer, and see whether it is working or not. If it is working with the second computer, then the problem will be with your first computer.

If you have any further Microsoft problems with your optical mouse, contact Microsoft Support Center for needed assistance. 

Wednesday, June 12, 2013

Steps To Fix The Webroot Installation 103 Error

The “Installation 103” error normally happens when the missing Windows component “expand.exe” prevents the Windows installation from installing properly. This can also happen when the “expand.exe” file gets deleted or corrupted. Fixing this is quite easy and the steps briefed below will help you fix these errors.

Instructions to fix Google Chrome error

Launch the Start menu. To launch the Start menu, click on the Windows orb icon placed on the bottom left corner of the desktop screen. Alternatively, you may launch the Start menu by clicking the Windows keyboard shortcut key.
Click on the search space, enter the keyword expand.exe without quotes and space, and initiate the search. This will launch the search window. Right click the file in the search results. From the dropdown, select the label that reads Copy.
Go to the file location C:\Windows\system32. Right click an empty space in the window and click on the label that reads Paste. This will move the copied file contents to the system32 folder.
Launch the existing browser and navigate to Google chrome website. Click on the download link and wait for the application to finish downloading. This may take some time and is dependent on the internet connectivity speed. Run the installation file. If you are still experiencing issues, go to the next step.
Click on the Windows Start orb placed on the bottom left corner of the home screen. Click on the label that Run… If you are using Windows 7, launch the search bar and enter the keyword Run into the search bar.
Click on the Run search space and enter C:\ as the search word. Hit the Enter key to initiate the search.
Click the label that reads File, and from the dropdown select the label that reads New and select the folder. Rename the folder.
Re-launch the Run... tool window.
Enter cmd.exe without quotes or space in to the search space and then press the Enter key. This will launch the command prompt window.
Type set TMP=C:\test without quotes or space in to the search space and then press the Enter key.
Enter start ChromeSetup.exe without quotes or space in to the search space and then press the Enter key to install Google Chrome.
The steps briefed above will help you fix the Google Chrome error “Installation 103”. For more assistance and support on the same, feel free to reach us online or on our toll free 24/7 helpline number.

Tuesday, May 28, 2013

How To Print A Calendar In Outlook Starting With Sunday

By default, Microsoft Outlook displays Monday as the first day of the week on the calendar.  You can custom set this option and can make Outlook print Sunday as the first day, by disabling the Outlook setting that compresses weekend days and leaves them at the end of week view. Follow the instructions mentioned below to print the calendar in Outlook starting with Sunday with ease.

Outlook setting instructions to print a calendar in Outlook starting with Sunday

Open Microsoft Outlook. To launch the application, click on the desktop shortcut link that reads Microsoft Outlook. You may also launch the application by clicking the taskbar plug- in. Alternatively, you can launch the application from the Start menu. To do this first launch the Start menu. Click the windows shortcut icon on the home screen or the shortcut key on the keyboard to launch the Start menu.  From the Start menu, select the label that reads All Programs. The All Programs window will list down the applications and programs installed. From the All Programs menu, select the label that reads Microsoft Outlook.
Navigate to the Calendar tab. You will find the Calendar tab on the lower left corner of the Outlook home window.
Scroll down the Calendar tab and select the label that reads Month. Clicking the Month option will allow you to view a single calendar month at a time.
Right click in the Calendar window. Make sure that you do not click any labels. From the right click dropdown, select the label that reads contextual. From the contextual sub menu, select the label that reads Other Settings.
Remove the tick mark in the box next to the label that reads Compress weekend days. Hit OK after you have saved the changes. The calendar will now display Sunday as the first day of the week.
Click on the label that reads File placed on top of the menu bar. From the File dropdown, select the label that reads Print. Select your desired printing options and hit the OK.
Follow the Outlook setting tips briefed above to print a calendar in Outlook starting with Sunday. For more support and assistance on the same, drop into our tech blogs and forums. If you come across any issues on setting up the calendar follow the instruction briefed above. 

Wednesday, May 15, 2013

How To Set Up An Email Account In Windows 8


Communication by means of email messages is gaining much importance these days as compared to earlier decades. Furthermore, it provides greater flexibility when compared to other mediums of communication. Microsoft has provided email support in all versions of its operating system. In the new version Windows 8, an integrated email support has been provided.

With the new Metro Interface, it is easy for you to manage the messaging facility. However, the Metro interface Start screen in Windows 8 has its own disadvantages as well. You can switch to the Windows Live mail in case you do not need to use the integrated email support in Windows 8 OS.

Configuring Email using Windows 8 support utility

  • Create an account with the Windows Live ID. After opening the account, log in to Windows. Launch the Windows Metro interface screen and choose the Mail icon.
  • The screen displays three panes. The left pane displays the accounts and the right pane shows the Hotmail calendar including the alert messages. You can see the messages in the centre pane. Add a new account using the Settings charm. Use your finger and move the cursor to the top right of the screen. Alternatively, press the Windows key along with C. Select Settings and again choose Accounts.
  • The screen will show up a new pane. You need to tap ‘Add an account and type in the needed details of your new account’.
  • Now, choose the type of account you need. Enter by typing the email address and password of the account. Now, select Connect. If needed, you can start this process again to add multiple accounts. To delete an email account, wait for the Delete button after you tap and hold the icon.

Limited email accounts in Windows 8 OS

You can choose the App preview; however, with limited functions, it works with Gmail, Hotmail and Exchange account only. Moreover, it is not clearly stated if you could add other types of email accounts rather than theses accounts. If you are using other types of email accounts, you may find it hard to move on with these three email clients. You can choose the Windows Live mail utility in the desktop view in case you need to use the POP accounts.

You can also visit the Windows 8 support website to implement successful configuration of emails in the Windows 8 operating system. Or else, you can seek the help of our chat utility to set up the email account.

Thursday, May 2, 2013

Help For Fixing Email Issues Associated With MS Outlook


Microsoft Outlook 2003 is an efficient email client for Windows operating systems and comes bundled with Microsoft Office Suite 2003. Well, there are number of occasions when you find your Outlook program to be faulty and troublesome. One of the Microsoft problems associated with the Outlook program is problems in receiving emails. According to our tech support team, the key reason for this problem is your mail server may not be responding properly. Nevertheless, you can fix the issue in a matter of few minutes. Let us see how:

Troubleshooting Outlook Issues

To begin with, you need to click on the Windows “Start” menu located on the left side bottom corner of your computer screen and then click on the icon that is labeled by “Control Panel” from the list of Start menu options.
Now, in the Control Panel window, you need to first change the category view to “Large Icons.” After that, select the “Mail” option followed by “E-mail Accounts.” Click on “View or change existing e-mail accounts,” and select the “Next” button and then, double-click on your email account.
Next up, go through the information in the “Incoming mail server (POP3)” field, listed in the “Server Information” section.
Following which you need to click on the Windows “Start” button and enter the text “Command Prompt” into the search text field. Click on the option that reads Command Prompt. This will open up a new window on your computer screen.
Once you do that, you need to enter the following text without using quotation marks: “ping example.com” and hit the “Enter” key on your computer keyboard. Please note that you need to enter the actual name of your server in this section. Doing so will check if the server is responsive. If not, you will be notified that the server is down with an error message that reads, “Request timed out.”
You will have to wait until the server gets back to working properly. This might take about 24 hours if the mail server is currently undergoing maintenance.
Now, that’s it! By now, you must have successfully resolved the Microsoft problems related to MS Outlook and start receiving emails without any problem. If you still encounter any issues, please get in touch with our tech support team for further assistance on this.

Monday, April 15, 2013

Resolving Installation Errors In MS Office Professional 2007


Microsoft Office is one of those programs that have changed the way that people work with their computers. With the Microsoft Office came programs such as MS Word, MS Excel and the like, which proved to be quite popular among the users. These programs allowed the users to work with documents and such with simplicity. They also provide a user-friendly interface that made interacting with the program, a pleasure. However, they can at times throw up problems that would seem at times to be insurmountable.
Most Microsoft problems that a user is likely to confront can be easily resolved with the help of a few simple methods. Knowledge of such methods, as such, is crucial if you want to use Microsoft programs in your computer. It will ensure that you will not score a zero when confronted with a silly problem.
Here are some instructions, recommended by the excellent Microsoft tech support team, which will help you in resolving some common installation errors of the MS Office Professional 2007 version. These instructions are quite easy to follow and you will be able to finish off the troubleshooting process within a few minutes.

Guidelines to follow

  • Start the procedure to troubleshoot installation errors by launching the web browser in your computer. Go to the Microsoft Service Pack Center and then select the service pack that is compatible with the version of operating system that you are using on your computer.
  • Close any programs that you are currently running on your computer and then choose the service pack that you have previously downloaded in order to start the installation process. Make sure that you do not open any other programs while the installation process is going to avoid any installation errors.
  • Click on the “Restart Now” button after the service pack has been successfully installed on your computer and then insert the Office 2007 Professional disc into the optical disc drive of your computer.
  • Select the “Next” option to retry the installation of the suite and then click on the “Default” button. To begin the installation process, click on the “Install” button.

These are the instructions that you are required to follow if you want to resolve the installation time errors of the Office Professional 2007 on your computer. These instructions come recommended for resolving Microsoft problems and can be found repeated in various forums.

Tuesday, April 2, 2013

Support Offered For Outlook Express


Microsoft has launched several applications, among which Outlook Express, the email as well as news group software, was introduced awhile back. It was included in earlier versions of Windows, like Windows 98, Windows 2000 and Windows XP. Different versions of Internet Explorer had this program bundled inside, and it could be downloaded from the Microsoft website. If you are trying to get it installed, you need to have Windows XP SP2 on your computer. Outlook Express is not quite common nowadays, as it’s been replaced by Windows Live Mail. But if you wish to avail Windows Online support for Outlook Express, it is possible.

Importance of Outlook Express

Outlook Express is unique when the features are considered, and it helps to merge the newsgroup accounts as well as the email. If you have installed Outlook Express on your computer, everyone in a group or family can use it, as it is possible to use various identities on a single installed program. Privacy is ensured to each group, using password protection.

Uses of Outlook Express

The email programs can be managed in an easy manner ways. Outlook Express helps to satisfy the needs of computer users by using the Windows interface. It is possible to read emails and download them from email accounts protocols like POP or IMAP. It also makes it possible to access email accounts from Yahoo as well as Hotmail.

What makes Outlook Express unique?

People using Outlook Express would find it easier to create a new email message and send it using from the configured email address. Outlook Express enables the user to draft a message and leave it on the server. It also helps to send and receive email messages from other email accounts. This is an email application that can run in the background. It provides notifications regarding the arrival of new email messages in the email account. The email messages can be sorted according to sender, date, subject and other categories. They can also be grouped in folders depending upon the subject. You can even import various kinds of data like the address book, email and even settings from different email programs.

Merits

  • Outlook Express helps you to avoid unwanted risk, as it monitors for junk mail stringently. 
  • It provides protection against viruses in attachments.
  • Simple archiving technique.
  • Simple user interface.

If you have any further queries about the features of this program, kindly contact Windows online support for assistance.